Cookie Policy

This policy explains the cookies and similar technologies (local storage and third-party scripts) used on wheresnow.net. The WheresNow mobile app is covered by the Privacy Policy.

Your choices

In the EU, the EEA, the UK and Switzerland, we ask before using analytics. Nothing in the analytics category loads until you accept.

Everywhere else, analytics is on by default and you can turn it off.

You can change your choice at any time with Cookie settings in the footer of every page. We work out which of these applies from your device's time zone. If we can't tell, we ask.

If your browser sends a Global Privacy Control (GPC) signal, analytics stays off unless you switch it on yourself.

Strictly necessary

These are needed for the site to work and can't be switched off.

Name	Provider	Purpose	Duration
wn_cookie_consent (local storage)	WheresNow	Remembers your cookie choices	Until you clear it or change your choice
Google reCAPTCHA	Google	Protects the contact form from spam; loaded only on the contact page	_GRECAPTCHA (cookie): 6 months

Functional

Name	Provider	Purpose	Duration
wn_currency_cache_v1 (local storage)	WheresNow	Remembers the currency shown on the pricing page	14 days
ipwho.is lookup	ipwho.is	Uses your IP address to pick a currency for the pricing page. No cookie is set	Not stored
tawk.to support chat	tawk.to	Lets you chat with our support team. It loads straight away if you allow analytics; otherwise only when you open the chat	twk_uuid_<id> (cookie): 6 months; TawkConnectionTime, twk_idm_key (cookies): end of session; twk_* (local storage): until you clear it

Analytics

Name	Provider	Purpose	Duration
ph_<project>_posthog, __ph_opt_in_out_<project> (cookie and local storage)	PostHog (United States)	Counts visits and page views, records which features are used, and records sessions (clicks, scrolling and page changes, with form inputs masked) so we can fix problems and improve the site. May show short surveys	1 year
_ga, _ga_<id>	Google Analytics 4	Counts visits and measures traffic sources	Up to 2 years
_clck, _clsk; CLID, MUID, SM, MR, ANONCHK (on clarity.ms); MUID, MR, SRM_B (on bing.com)	Microsoft Clarity (United States)	Records how visitors use pages (clicks, scrolling, heatmaps) so we can improve the site	_clsk: 1 day; _clck and CLID: 1 year; MUID, SRM_B: about 13 months; MR: 7 days; SM, ANONCHK: end of session
Google Tag Manager	Google	Loads the analytics tags above	Sets no cookies of its own. It loads only the analytics tags listed in this table

More information

How we handle personal information is described in our Privacy Policy. Questions: [email protected].